My Raymour & Flanigan recliner led to a bedbug infestation

Dear John: I have an issue with Raymour & Flanigan. I purchased a recliner on March 12 of last year, and soon after, I had a problem with bedbugs. I had to employ an exterminator, who determined that the source of the bugs was the recliner. When I contacted Raymour & Flanigan with the exterminator's...